Fun Fact: I used to work for Dunkin' Donuts in college (07'-08'). I still have my uniform and name tag lol
Every once in a while I'll get a craving for munchkins. Last Friday morning was one of those days. I also had a coupon for $1.29 bagel with cream cheese so I decided to get one. I was lucky to get the last cinnamon raisin bagel. What a great start to the day. I was about two minutes from walking into work before I decided to take a bite of my bagel. Unfortunately I never got the chance to do so. I noticed the burnt spots right away. At least I was able to eat the munchkins but I was really disappointed. I rarely eat breakfast so I was really looking forward to that bagel. I decided to take it back with my receipt after work. My intention for taking this back was to see if I can get a credit so I can come back and get the bagel remade. The crew member I spoke with was very understanding and informed me that she would have to process a refund. I love that before she did so, she reached out to the manager to make sure of the policy. Turns out the manager approved my credit to get the bagel again next week. The crew member had me to write my name and bagel order on a paper that will be available at the drive in counter. I didn't catch the crew member's name but I'd like to thank the manager Jessica for rectifying my issue.
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